Services
Company services
Regularly cleaning ATMs is an essential part of protecting the bank’s image and brand, as banks always aim to offer their clients the best service when using ATMs both inside and outside their branches. ATMs are often among the most exposed items to dust and constant contact, which can lead to the easy transmission of viruses and germs through our hands, contributing to the spread of diseases. These germs and viruses can live on surfaces for several days.
Pure and Secure provides external cleaning and sanitizing services for ATMs, supporting banks in delivering excellent service to their clients while maintaining their health and reducing the spread of diseases. As a specialized company in this field, we believe that cleaning ATMs should go beyond just removing dust. It should include cleaning the keypad, function keys, screen, card reader, signage, and the surrounding light panels of the ATMs.
If the bank’s ATMs have more specific cleaning needs, we are fully prepared to discuss and incorporate them into our cleaning schedule, ensuring the use of the correct and safe cleaning products for the machines.
Additionally, our company conducts security inspections of ATMs, especially for those in external locations (such as inspecting the ATM sites and machine components). Regular ATM inspections are one of the most important measures that ensure safety and security, as we promptly notify the bank of any technical or security issues that may arise and work to address them.
It is well known that ATM inspections have become a key focus for regulatory authorities due to the attempted thefts and robberies of ATMs located in external sites. We have highly trained, skilled, and experienced technicians capable of detecting any theft or tampering attempts with the machines during their visits and inspections.
Moreover, our company provides an app that sends before-and-after images of the work done on the ATMs, allowing for easy monitoring and tracking of these services.
We are committed to providing maximum value to our clients to help them succeed and advance through the following:
- Cleaning the plastic and metal components of the ATM.
- Cleaning the marble and surrounding areas of the ATM.
- Cleaning the deposit and withdrawal slots, and the card insertion slot.
- Cleaning the screens, mirrors, and their surroundings.
- Polishing the decorative metal parts of the ATM.
- Using materials that are safe for clients, the environment, and the ATM equipment, ensuring that no damage occurs to the machines.
- Taking photos of the ATM before and after cleaning.
- Cleaning the ATM canopy from the inside and outside.
- Cleaning the ATM room from dust, insects, and rodents.
- Inspecting ATM locations to ensure that machines are placed in secure areas.
- Verifying the presence of surveillance cameras at the ATM site to fully secure it against theft or robbery.
- Examining all ATM components to ensure there are no newly introduced electronic devices for data theft (e.g., black boxes, scam devices).
- Ensuring that all doors of the ATM are securely closed from both the front and back.
- Confirming that the main door of the room housing the ATMs is locked to prevent tampering with the machines from inside.
- Checking the efficiency and operation of cooling and air conditioning systems in rooms with external ATMs to maintain the machines’ optimal performance.
The company is distinguished by having highly specialized and professional teams in handling ATMs, setting it apart from other companies in the field of ATM cleaning. This specialization allows for the preparation and presentation of more detailed reports, assisting banks in making timely decisions and addressing issues identified in the reports sent for each individual ATM. These reports include the following:
- Condition of the upper part of the lock.
- – Condition of the lower part of the lock.
- Condition of the card reader unit.
- Condition of the screen.
- Condition of the canopy.
- Condition of electrical connections.
- Condition of communication cables.
Additionally, we ensure that the ATM is in service.
